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Customer Service Contact

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For instant answers regarding terminal location, schedule, fare, parking and transit connection, try our "Where do you want to go?" trip planner located in the left column throughout the website.

Email us at

San Francisco Bay Ferry
c/o Water Emergency Transportation Authority
Pier 9, Suite 111, The Embarcadero
San Francisco, CA 94111

Or by phone: (707) 64-FERRY or (707) 643-3779 or Toll Free at (877) 643-3779
Monday through Friday 5:00AM to 5:00PM
Saturdays and Sundays 6:30AM to 5:30PM

For free language assistance in Spanish/Traditional Chinese, call 415-705-8291
免費的中文協助請致電 415-705-8291
Ayuda gratuita con el idioma en español 415-705-8291

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